All postage costs are calculated and displayed during the ordering process, before any payment needs to be made.

Making purchases on our website is easy and secure.В All our payments are done through PayPal. We do not hold or share any personal informationВ to third party.

We accept PayPal payments. Here is more information about PayPal.

If you are not happy with any item please return it to us within 14 days and we will refund the cost of the goods or provide an exchange.

Please note we can only accept items back in perfect condition. We recommend that items should be carefully wrapped and sent back using registered mail to provide you with proof of dispatch and delivery.

Please enclose a copy of your receipt and contact details.

As our products are sold through a number of different companies, we cannot process a refund without a copy of your receipt showing that the item was purchased directly from Famsi.online.

Return postage will only be refunded if an item is faulty. Our aim is to make this process as simple as possible.

We strive to dispatch orders within 24 hours of receipt, although this is not always possible. Orders may take up to 5 workings days to be dispatched.